Support
Need help with Vimly, found a bug, or have an idea? Email support@getvimly.com. We usually reply within a couple of days.
Common questions
Where is my data? On your iPhone. Vimly works without an account. If you sign in with Apple in Settings > Account, a copy of your log is also backed up so you can restore it on a new phone (meal photos and Apple Health data are not backed up). Settings lets you export everything, delete everything on the phone, or delete your account and its backup. If you ask for an AI meal estimate, the photo or description is sent only to get that estimate, and Vimly's service does not keep it. Details are in the Privacy Policy.
How do I delete my account? Settings > Account > Delete account. It deletes your backup and your sign-in at once. The log on your phone stays until you use Settings > Delete all my data. You can also email us to delete it.
How do I change my goal or targets? Settings > Targets. Your calorie and protein targets update right away.
How do I fix a workout I logged? Tap it under Recent on the Workout tab, change any set, then tap Save.
Why is today's target higher? It's a lift day. Tap the lift-day chip on Home to see where the extra comes from; rest days are a little lower so your week still adds up.
Light or dark? Settings > Appearance: System, Light or Dark.
If calorie counting feels hard
If food, weight or calorie counting is causing distress, or leads to skipping meals, bingeing, purging or over-exercising, stop using the calorie features and talk to a doctor. US: call or text 988 if you are in crisis, or contact the National Alliance for Eating Disorders (allianceforeatingdisorders.com). UK: Beat (beateatingdisorders.org.uk). Elsewhere: findahelpline.com or your local emergency number.
Legal
Calorie and protein numbers are estimates for general fitness, not medical or dietary advice.